About moca health clinic and dispensary

Clinic vs. Dispensary – How MOCA Health Works

At MOCA Health, we separate the clinical side from the dispensing side to ensure patients receive both professional medical care and secure access to their medications.

On the clinical side, patients connect with independent practitioners who have completed MOCA’s structured training program in medical cannabis research, safe prescribing, and TGA compliance. Consultations are delivered through Halaxy, a secure telehealth platform that manages bookings, intake forms, and payments. During a 15-minute phone consultation, the doctor reviews medical history, discusses treatment options, and, if appropriate, initiates a prescription. The practitioner then applies to the TGA under the Special Access Scheme, with approvals usually processed within 24–48 hours. Follow-ups are booked online for treatment adjustments or renewals, with scripts valid for 6 months (THC) or 12 months (CBD).

Once approved, patients move to the dispensing side via MOCA’s secure portal, where they can review prescriptions, purchase medications, download resources, and manage repeats.

Clinical Side

Practitioner Training

• All practitioners complete MOCA’s structured program in:

  • Medical cannabis research.

  • TGA compliance.

  • Safe prescribing practices.

Halaxy Telehealth

• Booking system integrates:

  • Appointments.

  • Intake forms.

  • Payments.

• Ensures compliance and efficiency.

Appointment Steps

1. Book online and pay.

2. Submit intake form.

3. Receive 15-min phone consult.

4. Practitioner applies to TGA.

5. Approval in 24–48 hrs.

6. Prescription released for dispensing.

Follow-Ups

• Booked online.

• Required for changes or script renewal.

• 15-min call.

• Prescription expiry: THC = 6 months, CBD = 12 months.

Dispensing medications

• Login to MOCA Health portal emailed to patient.

• Functions:

  • Review scripts.

  • Buy medications.

  • Download resources.

• Repeats handled through portal unless expired.

Distinction

• Clinical = consult, prescribe, approve.

• Dispensing = access, buy, repeat.